Medical Assistant Supervisor

    • Job Tracking ID: 512708-774695
    • Job Location: Scarborough, ME
    • Job Level: Mid Career (2+ years)
    • Job Type: Full-Time/Regular
    • Date Updated: May 28, 2021
    • Years of Experience: 5 - 7 Years
    • Starting Date: ASAP
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Job Description:

New England Cancer Specialists (NECS) is growing! We are seeking a full-time Medical Assistant Supervisor for our Scarborough and Topsham MA Teams. The MA Supervisor works in collaboration with the Nurse Supervisors and Clinic Director in carrying out the day-to-day needs to ensure an efficient clinic. This position overseas Medical Assistants in both locations, including staffing, performance management, scheduling assignments, and helping to resolve issues that may affect clinic flow, quality care, and overall patient experience. The Supervisor will be proficient in all aspects of Medical Assisting and be able to step in to help cover when needed. The MA Supervisor will lead by example and uphold the mission of NECS.

NECS is a private medical practice composed of 13 oncologists and hematologists serving the region from 5 different locations in Maine and New Hampshire. Our mission is to make life better for people with cancer and blood disorders. Kindness, compassion, and respect are part of everything that we do - from our phone operators to our physicians, every person on our team is important, and everyone makes a difference. We are proud to be an adult oncology member of the Dana-Farber Cancer Care Collaborative, striving to provide the highest quality care and unmatched, holistic support for every patient, every day.

Job Duties:

  • Ensure that resources, supplies, and materials are available for clinic. Will work with the Clinic leadership to resolve issues that arise.
  • Organize duties and oversee training for new hires, and ensure all necessary training and paperwork is completed.
  • Schedule Medical Assistants to meet clinic demand including reassigning staff as needed to cover gaps. The MA Supervisor will float to areas where there is a Medical Assistant gap, including to help cover during lunches as needed.
  • Manage the performance of Medical Assistants, including conducting performance evaluations and counsels medical assistants on unsatisfactory performance.
  • Meet with Clinic leadership to discuss personnel and administrative issues and to address and solve problems among staff.
  • Performs administrative duties including creating schedules, approving/managing timecards and PTO schedules, maintaining adequate supplies, incident reports, and informing staff of changes to protocols, processes, etc.
  • Works with Clinic Director to coordinate ongoing education for Clinical staff.
  • Will room patients, perform and record patient vital signs, review patient medications and allergies, complete ROS form and pain/fatigue assessment, administering and charting injections, draw blood specimens, and performing EKG.

Travel: Travel between Scarborough and Topsham sites on a scheduled basis, and unscheduled for coverage purposes as needed is required.

 

 

 

 

Experience and Skills:

  • Graduation from an accredited Medical Assistant Program required, Associates Degree in a credentialed Medical Assistant program preferred.
  • You must have (1) of the following credentials or be eligible to obtain (1) of the following credentials, based upon the credentialing organization's eligibility requirements within 90 days of hire:
    • Certified Medical Assistant (CMA)- from AAMA, American Association of Medical Assistants
    • Registered Medical Assistant (RMA) from AMT, American Medical Technologists
    • Certified Clinical Medical Assistant (CCMA) from NHA, National Healthcareer Association
    • National Certified Medical Assistant (NCMA) from NCCT, National Center for Competency Testing
    • Registered Medical Assistant (RMA) from ARMA, American Registry of Medical Assistants
    • National Registered Certified Medical Assistant (NRCMA) from the NAHP, National Association for Health Professionals.
  • 3-5 years experience in an outpatient clinic required, oncology experience preferred.
  • Phlebotomy and injection experience preferred
  • Prior supervisory experience required

Benefits

New England Cancer Specialists offers competitive pay and a comprehensive benefits package to our employees.  Our benefits include medical, prescription, dental, and vision insurances.  Company-paid Life Insurance, Short Term, and Long-Term disability insurances as well as Long Term Care insurance.  Other benefits include a company-sponsored retirement program, generous Paid Time Off in addition to 10 Company-paid holidays, a Wellness program, and other voluntary benefits.


NECS supports continuing education and offers a tuition reimbursement program as well as covering expenses associated with obtaining and maintaining national certification.


Equal Employment Opportunity Policy

New England Cancer Specialists provides equal employment and promotional opportunity to all qualified employees and applicants, on the basis of experience, knowledge, training, education, ability to perform the essential functions of a position, and overall performance. All employment and promotional opportunities will be conducted in a lawful basis without regard to an individual’s race, gender, age, religion, national origin, ancestry, color, physical or mental disabilities, sexual orientation, marital status, veteran status, or other characteristic protected under Federal, State, or local law.

If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time by contacting Human Resources at (207) 303-3372 or email us at jobs@newecs.org.